Prices:
UK Supersave Shipping: £2.95
UK First Class Recorded Delivery: £3.95
International Supersave Shipping: £5.95
International Tracked and Signed for: £7.95
All orders are shipped within 2-3 working days
Shipping Times
UK orders
UK orders are sent by Royal Mail 1st Class post and usually takes 1-2 working days.
International orders
International orders are sent by Airmail.
Orders to Europe can take 5-7 working days.
Rest of the world is 7-21 working days depending on how quickly your order gets through customs in your country.
International orders may incur a customs charge once the parcel reaches its destination. Customs charges are the sole responsibility of the recipient. Customs policies and import duties vary from country to country, please check with your local customs authorities for details.
Please note: It is the buyers responsibility to make sure their shipping address is correct.
Returns and Exchanges
If you change your mind about your purchase, items can be returned for a refund or exchange with in 30 days of delivery. Items must be returned in their unused condition and in their original packaging.
When returning items, please ask for a receipt at your post office as this will act as your proof of postage.
Please note
- We are unable to offer refunds on pierced jewellery for hygiene reasons
- The buyer is responsible for the cost of return shipping
- Postage charges will not be refunded
Cancellations
Under the UK’s Distance Selling Regulations you have the right to cancel your order and obtain a full refund. This is only possible if your order is still processing and has not yet been despatched. If your order has been despatched you will need to return the order to us at your own expense.
JEWELLERY CARE
Silver/Gold Tone Jewellery
Silver and gold tone jewellery should be kept away from water, perfumes or any other liquids to keep them from tarnishing.
Silver Plated Jewellery
Sterling silver plated jewellery will last longer than silver/gold tone jewellery. However, to keep your item(s) in the best condition, they should still be kept away from any liquids.
Sterling Silver
Sterling silver jewellery will last the longest but can still tarnish when exposed to air over a long period of time. Store jewellery in an airtight container to prevent this from happening. Use a polishing cloth to clean and keep it in the best condition
Rings
If you are unsure of your ring size, we have a printable ring sizer tool you can use by clicking HERE
For the best results, please print this PDF at A4 size and follow the instructions on the page.
Remember - if you order a ring and it doesn't fit you are welcome to return it for a refund or exchange. You can view our returns policy HERE
Necklaces
Necklace lengths in inches
